📧 Issue Emails

TLDR

The Issues page in Whalesync is where you can any error an app has thrown that is preventing syncing. Whalesync will now send an email to alert you of certain new issues!

Why we built this feature

Issues is one Whalesync's most popular features, giving visibility into sync problems. That being said, previously you only saw sync issues if you checked the Issues page. Many of you told us that you'd like to be notified when new sync issues occur so you can fix the issue more quickly.

How it works

• Whenever a new issue occurs, Whalesync will check if we've sent you an email in the last 24 hours
• If we haven't sent you an email in the last 24 hours, you will receive an issue email with a count of your total issues
• If we have sent you an email, we will not send you another one

What's next

We expect to invest into issue emails and add more features over time. We'd love to hear your feedback on v1!

📝 TL;DR

We opened up the Bubble to everyone! We also had an awesome time at Webflow Conf meeting everyone and participating in the launch of their app store. And lots of bug fixes.

🚀 Bubble GA Launch

Bubble is now officially in GA and available to users on all plans! You can read more about the launch here.

🛒  Webflow App Store

We had to keep this one under wraps for a while, but were thrilled to finally share that we were one of fourteen launch partners for Webflow's new app store! You can check out our new app detail page here and read more about the launch here.

🤝 Whalesync Partner Program

We opened up a partner program for the amazing agencies using Whalesync to make their clients' lives easier! This includes launching our experts page where you can easily find agencies/freelancers in the program :).

🐞 Bug Fixes

• Clean up sync logs copy when no fields have changed
• Lift the two-page limit on sync logs
• Ensure records with reference fields can still be deleted from Webflow
• Fix low-fidelity of base sharing link instructions
• Show an error if Webflow is missing a single select field
• Fix the issue where clicking outside the auth dialog gets you stuck
• Fix resubscribe flow
• Explain why "add a field" is disabled in the UI if disabled
• Fix situation where clicking back in setup flow gets you stuck
• If you switch from a 1-way to 2-way field for read-only, error message should be clear

➡️ What’s Next

A Supabase connector is up next. After that Webflow E-Commerce is coming :).

📝 TL;DR

You can now use Whalesync with Airtable bases that have a password protected base sharing link.

🔐 Password Protected Airtable Links

! Note - this is a completely optional feature !

On Airtable paid plans, they let you add a password to your Airtable base sharing link. Previously this would block Whalesync from connecting to your base.

Now you can use password protected base sharing links by adding that password to Airtable. If you don't have a password on your Airtable base sharing link you can ignore the option and authorize as normal.

📝 TL;DR

When you delete items from Webflow, they will now disappear from your live site without a republish! Sync logs just got much better, our Bubble connector is available in beta, and lots of bug fixes.

✏️ Webflow unpublish on delete

When you sync a delete to Webflow, it will now automatically remove the item from your live site without needing to republish your entire site.

Whalesync syncs all updates as quickly as possible, but previously, Webflow would not remove deletes from their live site. With Webflow's new "unpublish" feature, we were able to change that. Now when you delete a record from Airtable, it will remove it from your live Webflow site without requiring a republish.

🪵 More descriptive Sync Logs

The Logs page in Whalesync gives visibility into the updates Whalesync makes. Previously it would tell you which record changed and what happened (e.g. update, create, delete). 

Now sync logs will tell you exactly what changed! Under the "Impacted Record Edits" section, you'll see which fields were updated, what their old value was, and what their new value is after the sync.

💭 Bubble beta

Our Bubble connector is officially in beta! If you're interested in early access, let us know! Bubble is a pillar of the no-code community, so we're incredibly excited to support it.

We expect to have this live to everyone (in GA) very shortly.

🏷️ Table Tag in Mapping UI

With Airtable, we offer the ability to sync specific views. In our mapping UI, it used to be unclear how to map the entire table. We made that clearer with a table tag. 

🏫 Postgres x Airtable tutorial

Check out our latest step-by-step tutorial on how to sync Airtable and Postgres

🐞 Bug Fixes

- Upgraded the resolution of the Whalesync logo in our app

- Added paragraph tags to the Airtable rich text to HTML converter

- Fixed the way we delete records from Postgres to scale better

- Fixed support for app.whalesync.com on Safari

- Improved error messaging when a user deletes a field or table in one of their apps

- Added support for more types of Postgres databases

- Fix for Airtable's API update to their base sharing link data format

- If a single select option doesn't exist in Webflow, throw an error

➡️ What’s Next

More bug fixes, Bubble live in GA, and a Supabase connector :)

📝 TL;DR

Our Postgres connector is available in beta and we made big improvements to our interface for mapping tables and fields.

If you would like access to the Postgres connector, please reach out at hello@whalesync.com!

🐘 Postgres Beta

We've been working hard to bring you the power of two-way syncing to a popular heavyweight database: Postgres. Whether you have an existing database for your business/app or you just want to explore the world of SQL, we would love to give you access and get your feedback.

✨ Improved mapping UI

We've launched some big quality-of-life improvements to the mapping UI for tables and fields. These include:

• Automapping on demand
• Better validation, including linked records/foreign keys
• Data type icons for fields
• Easier add/delete buttons
• Saving mapping changes is now faster

🐞 Bug Fixes

Fixes for:

• Sync status could get stuck such that it would look like there were lots of updates never getting processed.
• Linked records/reference fields sometimes would not fully sync.
• When pushing changes to Notion text fields, too many styles would cause the sync to fail.
• Getting logged out of Whalesync too frequently.
• Lots of various UI fixes.

➡️ What’s Next

• Postgres public launch
• Notion page content syncing
• Bubble

Please let us know what you want to see next! You can reach out in Slack or send us an email at hello@whalesync.com. Hope to hear from you soon!

📝 TLDR

We completely redesigned the Whalesync interface to be cleaner, sleeker, and easier to use!

🎨 New Design

Next time you log in, you’ll notice something different about Whalesync. We’ve unveiled a new look and feel! The underlying features are all the same with many of the buttons in the same place. 

So why the update? From the beginning, we've been working to provide a powerful, modern data tool. Put simply, we're building Whalesync to be the easiest way to sync data across all your apps. While much of our focus goes toward shipping new features and connectors, we want every part of our product to reflect our values... including the UI.

Thank you for trusting Whalesync as part of your business or project. We don't take it lightly and we're excited to keep making Whalesync even better.

✏️ Edit Base Name

One highly requested feature we snuck into the new design is the ability to edit your base name.

➡️ What’s Next

We're working on two new connectors... Postgres and Bubble!

If you're interested in beta access, let us know :)

📝 TLDR

You can now sign in with an email/password instead of Google! Additionally, we opened up Notion2Notion syncing and Webflow OAuth.

👤 UN/PW Login

A simple but highly requested feature! You no longer have to sign in with Google. Instead, you can use an email address and password to create an account.

If you already created your account with Google and want to add email/password login, just click "forgot your password" and you will be able to set one.

2️⃣ Notion2Notion Syncing

We had previously released Airtable2Airtable and Webflow2Webflow syncing. Today it's Notion's turn!

You can now two-way sync two Notion databases. Connect your Notion account with a client's or external team to make collaboration easier.

🔐 Webflow OAuth

Previously, we required you to generate an API key from the Webflow settings page to connect to Webflow. We've simplified this process using OAuth. Now you can authorize your Webflow project with a few clicks.

➡️ What’s Next

Continue transition to new frontend designs. We'll be opening this up in beta soon!

📝 TLDR

Big update! Our Notion connector is officially live. You can now sync data between Notion and Airtable/Webflow.

Additionally, Whalesync now supports two-way syncing for rich text fields!

➕ Notion Connector

Our Notion connector is officially out of beta and live for everyone! This is the first no-code tool that lets two-way sync data between Notion and Webflow. Not to mention Notion x Airtable two-way sync ;). 

📰 2-Way Rich Text

We've supported 1-way syncing of rich text fields for a while. Now you can finally sync rich text fields 2-ways!

Make updates in Webflow rich text fields and watch them sync instantly to Airtable... or vice versa. This is especially helpful with the new Notion connector.

🎨 New Landing Page

We updated our landing page to better communicate how Whalesync works and the value it offers. We hope you enjoy it!

➡️ What’s Next

We'll be continuing to migrate to a new UI for Whalesync. Additionally focusing on some scaling and reliability background work.

📝 TLDR

We made it much easier to resolve things when you run into data issues from Airtable or Webflow. Upgrades include Suggested Actions for common error messages and Sync Logs.

🎬 Issue Actions

It can often be difficult to under the error messages that come from apps like Webflow. To solve this problem, we added our own suggested actions to resolve the most common errors.

On the Issues page, you'll now start seeing Action links:

For errors with this link, you'll notice an extra blue box at the top of the Issue Details page. Here you'll find an explanation of the error, suggested actions, and any additional resources.

🪵 Sync Logs

In addition to Issue Actions, we added a new page called Logs! Here you can see a running list of the latest successful syncs Whalesync has executed.

🐞 Bug Fixes

If a text field doesn't have data, it throws an error and doesn't sync to Notion

There was a bug in the Notion connector that stopped records from syncing if any of the text fields were empty. That is now fixed.

➡️ What’s Next

Full public launch of Notion! Continuing to make progress on our upcoming brand new UI.

📝 TLDR

New Airtable to Webflow field support including IDs, URLs to images, and URLs to video links!

🖼️ Field support: Airtable URL to Webflow Image

You can now add images in URL format to Airtable and sync them to a Webflow image field. (previously, images had to be put in Airtable's attachment field)

📹 Field support: Airtable URL to Webflow Video Link

You can also add videos as URLs to Airtable and sync them to Webflow's video link field!

🆔 Field support: Webflow IDs

Whalesync now exposes Webflow ID's as a field. You can now store Webflow ID fields in Airtable (and soon Notion) for each item.

🆔 Field support: Airtable IDs

We also expose Airtable ID fields! You can sync the ID of each record to a text field in your other apps.

🆕 If a single select option doesn't exist in Airtable, create one

When using single select fields in your sync, you needed to create all the options in Airtable. Now, if a single-select option that is synced into Airtable doesn't exist, Whalesync will automatically create it. *Note- options still need to be created in other tools (eg. Webflow).

🐞 Bug Fixes

Record not updated after adding a new column mapping

For a period of time, if you added a new column mapping on the edit base page, data wouldn't automatically sync into that column. This is now fixed.

Airtable Views + Multi-Reference fields don't play well

If you were using Airtable views and multi-reference fields at the same time that could stop a record from syncing. This is now fixed.

Rich text conversion error from Airtable to Webflow

Certain types of rich text were not syncing properly from Airtable to Webflow. This is now fixed.

➡️ What’s Next

We're investing in making error messages easier to understand. Additionally, Whalesync will be getting a makeover in the not too distance future ✨.